Terms & Conditions
Geton Stores Terms and Conditions
Last updated on 01/09/2020
GETON d.o.o, Gosposvetska cesta 4A, Ljubljana, 1000 Ljubljana, Slovenia and/or their affiliates ("GETON") provide website features and other products and services tžo you when you visit or shop at geton.store (the "website"), use vendors products or services, use geton applications for mobile, or use software provided by geton in connection with any of the foregoing (collectively "Geton Services"). Geton provides the Geton Services and sells our products to you subject to the conditions set out on this page. Geton.store is the trading name for Geton.
TERMS AND CONDITIONS
Please read these conditions carefully before using Geton Services. By using Geton Services, you signify your agreement to be bound by these conditions. We offer a wide range of Geton Services, and sometimes additional terms may apply. When you use an Geton Service (for example Your Account, geton.wallet or Geton applications for mobile), you will also be subject to the terms, guidelines and conditions applicable to that geton Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
If you feel, as a rightholder or as a rightholder‘s representative, that the representation of a work on the Geton website infringes your intellectual property rights (such as copyrights or trademark or patent rights), please use notification e-mail.
Geton has a high interest in preventing any infringement, and we will promptly respond to your notification by taking suitable measures which may include the removal of the information or product in question. Any such measures will be initiated without acknowledging any legal obligation, without prejudice, and without waiving any existing claims, rights or remedies, the assertion of which we expressly reserve. By transmitting the notification form, you grant Geton and its affiliates the right to use the relevant information for processing your notification, which includes inter alia the forwarding of the form to any parties involved in the provision of the allegedly infringing content.
Note for third-party offers: Please note that third-party offers (e.g. Marketplace) are placed solely by the Vendor Sellers, whereby Geton merely provides the platform therefor. If you feel that any third-party offer infringes your rights, please directly contact the provider regarding any measures beyond removal of the offer by Geton.
Important: Stating any false or misleading information may have consequences under civil and/or criminal law. Any removal of a title due to such notification occurs without acknowledging any legal obligation. If we receive false information, we expressly reserve the assertion of all rights and claims. If you have any questions in this regard, please consult an attorney.
Additional notes: If you are not the rightholder or the rightholder‘s representative with regard to the porperty rights affected, Geton cannot further pursue your notification if transmitted through this form. In such a case, please inform us about any irregularities.
GETON d.o.o, Gosposvetska cesta 4A, Ljubljana, 1000 Ljubljana, Slovenia is data controller of personal information collected and processed through Geton Services. We collect your personal information in order to provide and continually improve our products and services.
Here are the types of information we gather:
· Information You Give Us: we receive and store any information you provide in relation to Geton Services.
· Automatic Information: we automatically receive and store certain types of information when you use Geton Services, such as information about your use, including your interaction with content and services available through Geton Services. Like many websites, we use “cookies” and other unique identifiers and we obtain certain types of information when your web browser or device accesses Geton Services and other content served by or on behalf of Geton on other websites.
· Information From Other Sources: we might receive information about you from other sources.
We process your personal information to operate, provide, and improve the Geton Services that we offer to our customers. These purposes include:
· Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers.
· Provide, troubleshoot, and improve Geton Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Geton Services.
· Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Geton Services.
· Comply with legal obligations. In certain cases, we have a legal obligation to collect and process your personal information. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
· Communicate with you. We use your personal information to communicate with you in relation to Geton Services via different channels (e.g., by phone, email, chat).
· Advertising. We use your personal information such as your interactions with Geton sites, content, or services to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
· Fraud Prevention and Credit Risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Geton, and others. We may also use scoring methods to assess and manage credit risks.
· Purposes for which we seek your consent. We may also ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing of your data for that purpose.
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. Geton shares customers’ personal information only as described below and with Geton and the subsidiaries that Geton controls that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
· Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Geton Services. For example, you can order products from third-party sellers through our retail websites. We also offer services or sell product lines jointly with third party businesses. You can tell when a third party is involved in your transactions and we share customer information related to those transactions with that third party.
· Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring credit risk, and providing customer service. These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by applicable data protection laws.
· Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Geton or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
· Protection of Geton and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Geton, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.
Transfers out of the European Economic Area: Whenever we transfer personal information to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the applicable laws on data protection.
We design our systems and devices with your security and privacy in mind.
· We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
· We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
· We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
Geton doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Geton Services only with the involvement of a parent or guardian.
We keep your personal information to enable your continued use of Geton Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.
Our business changes constantly and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
When you use any Geton Service or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website or through the other Geton Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.
COPYRIGHT, AUTHORS' RIGHTS AND DATABASE RIGHTS
All content included in or made available through any Geton Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Geton or its content suppliers and is protected by Slovenian and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any Geton Service is the exclusive property of Geton and is protected by Slovenian and international copyright and database right laws.
You may not extract and/or re-utilise parts of the content of any Geton Service without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of any Geton Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Geton Service (e.g. our prices and product listings) without our express written consent.
In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Geton Service are trademarks or trade dress of Geton. Geton's trademarks and trade dress may not be used in connection with any product or service that is not Geton's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Geton. All other trademarks not owned by Geton that appear in any Geton Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Geton.
LICENCE AND ACCESS
Subject to your compliance with these Terms and Conditions and your payment of any applicable fees, Geton or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Geton Services. This licence does not include any resale or commercial use of any Geton Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Geton Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
All rights not expressly granted to you in these Terms and Conditions o are reserved and retained by Geton or its licensors, suppliers, publishers, rights holders, or other content providers. No Geton Service, nor any part of any Geton Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Geton without our express written consent. You may not use any meta tags or any other "hidden text" utilising Geton's names or trademarks without our express written consent.
You may not misuse the Geton Services. You may use the Geton Services only as permitted by law. The licences to use Geton Services granted by Geton terminate if you do not comply with these Terms and Conditions.
If you use any Geton Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your mobile devices, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings, in the Your Account area of the website.
You must not use any Geton Service: (i) in any way that causes, or is likely to cause, any Geton Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.
We reserve the right to refuse service or terminate accounts. This will in particular be the case if you are in breach of applicable laws, applicable contractual provisions, our guidelines or our policies.
REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT
Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right to remove or edit such content. If you believe that your intellectual property rights are being infringed by an item or information on any Geton Service, please notify us.
If you post content or submit material, and unless we indicate otherwise, you grant: (a) Geton a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b) Geton, its sublicensees and transferees the right to use the name that you submit in connection with such content, if they choose. No moral rights are assigned under this provision.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. To the extent permitted by law, you agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Geton including the execution of deeds and documents, at our request.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines of Geton and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Geton for all claims brought by a third party against Geton arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content arising out of or on the grounds of, or originating from the content that you have communicated to us.
INTELLECTUAL PROPERTY CLAIMS
Geton respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please notify us.
GETON SOFTWARE TERMS
In addition to these Terms and Conditions apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Geton Services (the "Geton Software").
Parties other than Geton operate stores, provide services, or sell product lines on this website. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. Geton does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties. You can tell when a third party is involved in your transactions, and we may share your information related to those transactions with that third party. You should carefully review their privacy statements and other conditions of use.
Geton allows third party sellers to list and sell their products at Geton stores. In each such case this is indicated on the respective product detail page. While Geton helps facilitate transactions that are carried out on the Geton Marketplace, Geton is neither the buyer nor the seller of the seller's items. Geton provides a venue for sellers and buyers to negotiate and complete transactions. Accordingly, the contract formed at the completion of a sale for these third party products is solely between buyer and Vendor seller. Geton is not a party to this contract nor assumes any responsibility arising out of or in connection with it nor is it the seller's agent. The seller is responsible for the sale of the products and for dealing with any buyer claims or any other issue arising out of or in connection with the contract between the buyer and seller.
We will do our utmost to ensure that availability of the Geton Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Geton Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Geton is liable without limitation if damage is caused by an intentional or gross negligent breach of duty by Geton or one of its legal representatives or vicarious agents.
In addition, Geton is liable for slight negligent breach of essential obligations. Essential are those obligations the breach of which puts at risk the achievement of the contractual purpose, or the performance of which enables the fulfillment of the contract and is regularly trusted on by you. In this case, Geton however is only liable for foreseeable damage typical of the contract. Geton is not liable for slight negligent breach of any other obligations than those mentioned in the previous sentences.
The aforementioned limitations of liability do not apply for damages from injury to life, body or health, for a defect after a guarantee for the condition of the product of for fraudulently concealed defects.
To the extent the liability of Geton is excluded or limited, such exclusion or limitation also applies to the employees, legal representatives or vicarious agents of Geton.
These conditions are governed by and construed in accordance with the laws of the Slovenia, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of the district of Ljubljana, which means that you may bring a claim to enforce your consumer protection rights in connection with these Conditions of Use in Slovenia or in the EU country in which you live. The European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr/ [external link]. We prefer to solve your requests in direct contact with you and therefore do not participate in alternative consumer dispute resolution proceedings. If you would like to bring a matter to our attention, please contact us.
AMENDMENTS TO THE TERMS AND CONDITIONS
You will be subject to the Geton Services, policies, terms and conditions including these Terms and Conditions in force at the time that you use the Geton Services. If you should have an geton account, and provided that such change does not constitute an unfair disadvantage for you, we may change the policies, terms and conditions including these Terms and Conditions, or any part of it, at any time for the following reasons: for legal or regulatory reasons; for security reasons; to enhance existing features or add additional features to our Services; to reflect advancements in technology; to make reasonable technical adjustments to our Services; and to ensure the ongoing operability of our Service. If we make changes, we will inform you in due time and remind you of your rights. You will keep the possibility to cancel your Geton account at any time. If any change is found invalid or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. Notwithstanding, we reserve the right to make changes to any Geton Services at any time.
If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms of Conditions.
We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may use the Geton Services only with the involvement of a parent or guardian.
OUR CONTACT DETAILS
This website is owned and maintained by Geton d.o.o., Gosposvetska cesta 4A, Ljubljana, 1000 Ljubljana, Slovenia Mail: info@Geton.store
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF RIGHT INFRINGEMENTS
If you believe that your intellectual property rights have been infringed and you are eligible for Brand Registry. Otherwise, please sign up to that service and submit your complaint via Brand Registry. Otherwise, please submit your complaint using our contact mail. This mail may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, design and patent claims.
Upon receipt of a complaint we may take certain actions, including removing information or an item and termination of repeat infringers in appropriate circumstances. All such actions are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. This includes forwarding the complaint to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Geton for all claims brought by a third party against Geton arising out of or in connection with the submission of a complaint.
Note on Vendor Seller Listings: Please keep in mind that Vendor Seller listings are merely hosted on geton.store and are posted solely at the direction of Vendor Sellers who may be contacted via their Seller Information page, accessible from any of their listings.
Important Warning: giving false, misleading or inaccurate information in the mail to Geton may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
CONDITIONS OF SALE FROM VENDOR SELLER
SCOPE OF APPLICABILITY
These Conditions of Sale govern the sale of services and products by Vendor Seller to you. We offer a wide range of Geton Services, and sometimes additional terms may apply. When you use an Geton Service (for example Your Account, Geton applications) you will also be subject to the terms, guidelines and conditions applicable to that Geton Service.
Please read these conditions carefully before placing an order with Vendor Seller. By placing an order with Vendor Seller, you signify your agreement to be bound by these conditions.
CONTRACT WITH VENDOR SELLER
Your order is an offer to Vendor Seller to buy the product(s) in your order. When you place an order to purchase a product from Vendor Seller, we will send you a message confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) or the services ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we receive the payment confirmation. If your order is dispatched in more than one package, you may receive a separate Confirmation for each package, and each Confirmation and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation. Your contract is with Vendor Seller directly. Without affecting your right of cancellation set out in section below, you can cancel your order for a product at no cost any time before we send the Dispatch Confirmation relating to that product.
This right to cancel does not apply to certain categories of products and services, including digital products or software which are not supplied in a physical format, once download or use (whichever is earlier) has begun.
You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site.
Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
RIGHT OF CANCELLATION UP TO 14 DAYS, EXCEPTIONS TO CANCELLATION AND OUR VOLUNTARY RETURNS GUARANTEE, STATUTORY WARRANTY RIGHTS
INSTRUCTION ON RIGHT TO CANCELLATION
You have the right to cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased (or last good, lot or piece if the order relates to goods or multiple lots or pieces delivered separately) or from the day of the conclusion of the contract, in the case of services or digital content not supplied in a tangible medium (e.g. CD or DVD).
You must inform Vendor Seller and us of your decision to cancel your order. You may submit your request according to the instructions of Vendor Seller and by contacting Vendor Seller or using email@example.com. In case you use our e-mail, we will communicate to you an acknowledgement of receipt of such cancellation without undue delay (e.g. by e-mail).
To meet the cancellation deadline, it is sufficient for you to send your communication on the exercise of the right to cancellation before the cancellation period has expired and return the goods via within the deadline defined below.
For additional information on the scope, content and instructions for the exercise, please contact Vendor Seller.
EFFECTS OF CANCELLATION
If you cancel your order, we will reimburse all payments received from you for the goods purchased and will also reimburse delivery charges for the least expensive type of delivery offered by Vendor Seller. This reimbursement will be made without undue delay and, except in the situations described below, by no later than 14 days from the day on which we received your communication on the cancellation of this order. For such reimbursement we will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
Note that you must send back the goods without undue delay and in any case by no later than 14 days from the day on which you communicate to Vendor Seller your cancellation. To meet the deadline, it is sufficient for you to send the goods before the period of 14 days has expired. You will have to bear the regular cost of returning the goods if the goods delivered correspond to the goods ordered and if the price of the goods to be sent back does not exceed the amount of 1000 euros, or if, where the price of the goods is higher, you, at the date of the cancellation, have not yet paid the consideration or paid a contractually agreed partial payment. Otherwise the return the goods is at no cost for you. Goods not suitable for parcel shipment will be picked up from you.
You will only have to pay compensation for any deterioration of the goods if the value of the goods diminishes due to the handling of the goods (except when it was necessary to establish the nature, characteristics and functioning of the goods).
EXCEPTIONS TO THE RIGHT OF CANCELLATION
The right to cancellation does not exist or lapses, as the case may be, in the case of contracts regarding:
the delivery of goods which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which, due to their nature, are, after delivery, in separately mixed with other items;
· the delivery of sealed audio or video recordings or of sealed software if unsealed by you after delivery;
· the supply of goods made to customer specifications or clearly customized to personal needs;
· the supply of goods which may deteriorate or expire rapidly;
· a service if Vendor Seller has fully performed it and you acknowledged and expressly accepted before you placed your order that we could start to deliver the service, and that you could not cancel it once the contract had been fully performed;
· the supply of digital content (including apps, digital software, etc.) if you expressly accepted before your order has been executed and at the same time confirmed that we could start to deliver the content, and that you could not cancel it once delivery had started;
· the supply of goods whose price has been agreed upon conclusion of the sales contract, which however can only be delivered after 30 days and whose actual value is dependent on fluctuations in the market which we cannot control.
END OF INSTRUCTION ON RIGHT OF CANCELLATION
STATUTORY WARRANTY RIGHTS:
Customers in the European Union have statutory warranty rights for a period of two years from the delivery of the goods and can request repair or replacement of the goods purchased at Geton from Vendor Seller if these goods have defects or are not as described. If the goods cannot be repaired or replaced within a reasonable time or cannot be repaired or replaced without difficulties you can claim reimbursement or a reduction of the purchase price.
In the case of used goods the warranty period can be shorter than two years.
All prices are inclusive of legally applicable VAT.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.
You can pay the purchase price by Paypal, credit card or direct debit.
Every good delivered remains property of Vendor Seller until payment has been fully made.
Unless agreed otherwise, delivery will be made to the delivery address indicated by you. On our website you will find information on the availability of products sold by Vendor Seller. Please note that all information about the availability, shipping or delivery of a product is merely estimated information and contains approximate values and does not constitute binding or guaranteed shipping or delivery dates, unless expressly stated otherwise in the shipping options for the respective product. If we notice, while processing your order, that the products ordered by you are not available, we will inform you thereof in a separate e-mail Your statutory rights remain unaffected.
If we cannot deliver to you because the goods delivered do not fit through your entrance door, front door or your staircase, or you are not found at the delivery address given by you even though the delivery time has been announced to you with a reasonable period of notice you will have to bear the cost of such failed delivery.
When ordering products from Vendor Seller for delivery outside of the EU you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Vendor Seller, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
WARRANTY FOR PRODUCTS SOLD BY VENDOR SELER AND LIMITATION OF LIABILITY
Customers in the European Union have statutory warranty rights for a period of two years from the delivery of the goods and can request repair or replacement of the goods purchased from Vendor Seller if these goods have defects or are not as described. If the goods cannot be repaired or replaced within a reasonable time or without difficulties you can claim reimbursement or a reduction of the purchase price.
If a replacement is delivered to you as supplementary performance, you are obligated to return to us at our cost the goods initially delivered within 30 days. The return of the defective goods has to be made according to legal requirements. Vendor Seller reserves the right to claim damages in accordance with statutory law. In the case of used goods the warranty period can be shorter than two years.
In addition, Vendor Seller is liable for slight negligent breach of essential obligations. Essential are those obligations the breach of which puts at risk the achievement of the contractual purpose, or the performance of which enables the fulfillment of the contract and is regularly trusted on by you. In this case, Vendor Seller however is only liable for foreseeable damage typical of the contract. Vendor Seller is not liable for slight negligent breach of any other obligations than those mentioned in the previous sentences.
The aforementioned limitations of liability do not apply for damages from injury to life, body or health, for a defect after a guarantee for the condition of the product or for fraudulently concealed defects.
To the extent the liability of Vendor Seller is excluded or limited, such exclusion or limitation also applies to the employees, legal representatives or vicarious agents of Vendor Seller.
These conditions are governed by and construed in accordance with the laws of Slovenia, and the application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. We both agree to submit to the non-exclusive jurisdiction of the courts of Ljubljana, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms and Conditions in Slovenia or in the EU country in which you live.
AMENDMENTS TO THE CONDITIONS OF SALE
We reserve the right to make changes to our website, policies, and terms and conditions, including these Terms and Conditions at any time. You will be subject to the terms and conditions, policies in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.